Electronic signatures for auto repair shops
The signature arrives before the work starts.
A repair that starts without a signed authorization is an argument waiting to happen, and a paper form means a customer standing at the counter. Send the document to their phone instead. They sign in a minute, wherever they are, and nobody at the shop has to chase.
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The paperwork sends itself.
Move a repair to the next stage. Carvikon texts or emails the customer, sends the authorization for signature, and keeps asking until it comes back signed.
It sends itself
Put a document on a stage once. Every car that reaches it gets the same paperwork, in the right order, without anybody remembering.
One thread per car
Texts and email in the same place as the repair, so the next person to pick the job up can read the whole conversation.
Signed on their phone
They tap the link, sign with a finger, and the signed PDF files itself against the job with a full audit trail.
Sent from the stage, chased for you.
Pick a document, check the customer and the car, and send it by text or email. Carvikon fills in the customer, the vehicle and the shop's details from the job. The customer opens the link on their phone, agrees to sign electronically, signs, and can download their copy; the signed document is filed on the job. Attach a document to a stage and it goes out on its own when a car reaches it, and if it comes back unsigned the customer is reminded every 48 hours, up to three times. E-signatures come with Pro and Elite.
The documents your trade uses
Repair and teardown authorizations, supplement approvals, direction to pay, total loss release, storage and loaner agreements, tire service authorizations, tire condition waivers and film and coating authorizations are ready to send for the trades that use them. Write your own, or bring in a PDF of a form you already use.
Signed on a phone in a minute
The customer opens the link, agrees to sign electronically and signs on the screen, with no app to install. They can download their copy, and the shop keeps the signed document on the job.
Always a clear status
Sent, Viewed, Signed, Declined or Expired, on the board card and in a Documents list with queues for waiting, completed and expiring soon. Resend a document, copy its link, or withdraw it before it is signed.
Questions shops ask about e-signatures.
Each document keeps its history: when it was sent, when it was viewed and when it was signed. The wording the customer agreed to when they consented to sign electronically is saved with the document as it stood when you sent it, so you can show exactly what they accepted even after you edit your own wording. What a particular form needs to say is a question for your own lawyer.
Repair and teardown authorizations, supplement approvals, direction to pay, total loss release, storage and loaner agreements, tire service authorizations, tire condition waivers and film and coating authorizations come ready for the trades that use them. You can also write your own, or bring in a PDF of a form you already use.
They get a link by text or email that opens on their phone. They agree to sign electronically, sign on the screen, and can download their copy. There is no app to install.
Documents sent from a stage are chased for you: the customer is reminded every 48 hours, up to three times. Every document shows where it stands, and you can resend it, copy its link or withdraw it before it is signed.
Yes. Attach a document to a stage and it goes out on its own when a car reaches that stage.
E-signatures come with Pro and Elite.
